The UPS Store

I forgot to mention in my last post that when I went to the UPS store to ship off my brand-new-broken Xbox, someone walked in right behind me who was also shipping one. The store employee said something to the effect of "yeah we've had a lot of these go out in the last couple of weeks." When I shipped some things back from Washington back in August, someone was there shipping one off as well and the store employee said the same thing. Is it just me or should a store that specializes in shipping all shapes and sizes of boxes not be able to recognize that there is a particularly high concentration of a certain type of box? To say nothing of being able to identify it as an Xboxbox...