Monday, July 7, 2008

Google, please fix Gmail

Dear Google,

You've made good products in the past. In general, your products have a very polished feel.

Why, then, must I tolerate a change in design and functionality in this latest "version" of Gmail? Now when I click in the empty box below a conversation thread, the default behavior is to reply to all instead of reply. This has caused me to accidentally reply to dozens of people. This has the unfortunate side effect of automatically adding dozens of people I don't know to my contact list.

Google lists this as a "known issue" but I'm not sure how this could be a known issue and not simply be fixed. The workarounds are "click reply" or "use the older version of Gmail". It seems like it would be an easy fix. But then again, it's not happening to everyone that uses Gmail.
It certainly happens to me though. Maybe this is what we get for using a "beta product"...?

3 comments:

MackAck said...

When gmail poops out, my whole world is put on hold. It's bad news.

ndfw said...

I've done this too! And it's most annoying when to strangers... arg. I accidentally responded to a whole list of people at BarBri (my bar study course) who don't care if I've received my exams late....

David said...

Update: I think it's working for me now!